My Settings – Zuvo

Reached by clicking the circle containing your initials in the upper right hand corner then My Settings.

Overview

The My Settings page allows you to manage your personal account information, security preferences, and notification settings. Changes made on this page apply only to your individual user account and do not affect other members of your team.

Account Settings is organized into three tabs:

User – Update your personal information and password.
Security – Configure two-factor authentication (2FA).
Notifications – Manage email notification preferences.

Account Information

At the top of the page, you'll find a summary of your account, including:

Your name
Email address
Team
User role
Account status

This information provides a quick overview of your account within your organization.

User Tab

The User tab allows you to manage your personal account details.

Update Your Name

Update the first and last name associated with your account.

To change your name:

Enter your updated first and/or last name.
Select Update Name to save your changes.

Select Cancel to discard any unsaved changes.

Update Your Email Address

Your email address is used for:

Signing in to your account
Receiving notifications
Account verification and security

To update your email address:

Enter your new email address.
Select Verify New Email.
Follow the verification instructions sent to the new email address.

Your email address is not updated until the verification process is complete.

Terms of Service

The User tab also displays the date and time you accepted Webbula's Terms of Service for your account.

Security Tab

The Security tab allows you to manage your security account details and allows you to strengthen your account by enabling two-factor authentication (2FA).

Change Your Password

You can change your password at any time.

To update your password:

Click the Change Password button.
Enter your current password.
Enter a new password.
Confirm password from step 3.
Select Continue.

Use the Show Password option to display your password while typing.

Select Cancel to clear any unsaved changes.

Two-Factor Authentication

Two-factor authentication (2FA) adds an extra layer of security to your account. Once enabled, you'll be required to verify your sign-in using an authenticator app. Zuvo supports Google Authenticator and Microsoft Authenticator, both available on the App Store and Google Play.

Scroll down to Two-Factor Authentication.
Turn on 2FA using the toggle switch.
In the setup prompt that appears, click Start Setup.
Download an authenticator app if you don't already have one, or select I Got the App if you're already set up with one.
You'll be shown a QR code and a manual entry code.
Open your authenticator app and scan the QR code — or enter the manual code instead if you can't scan it. Then enter the verification code your app generates and click Verify.

Notifications Tab

The Notifications tab allows you to manage account-specific email notifications.

Low Credit Notifications

Enable Low Credit Notifications to receive an email when your team's available credits fall below a defined threshold.

This notification helps ensure you have sufficient credits available before uploading additional files for processing.

Select Save to apply your changes or Cancel to discard them.

Best Practices

To help keep your account secure and up to date:

Keep your name and email address current.
Use a strong, unique password.
Enable two-factor authentication whenever possible.
Verify your new email address promptly after making changes.
Enable low credit notifications to avoid interruptions to processing.

Typical Workflow

A typical account management workflow is:

Open My Settings.
Review your account information.
Update your personal details if needed.
Enable two-factor authentication.
Configure your notification preferences.
Save your changes.

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