Why does my report show different flags than a report I've seen from another account?
The flags and categories that appear in your results depend on which Scan Type is enabled on your account. There are three possibilities:
| Scan Type | What Shows in Your Results |
|---|---|
| Hygiene only | Threat categories — Reputation, Fraud, Delivery, Conversion, Beta — plus Good-To-Go. No Valid/Invalid/Unknown verification results. |
| Verification only | Valid, Unknown, and Invalid results, plus Delivery threats. No threat-category breakdown. |
| Hygiene + Verification (Bundled) | The full combined set — all threat categories plus Valid/Unknown/Invalid. Good-To-Go is replaced by the verification result once a record clears hygiene screening. |
If your report looks different from a sample report or one you've seen from another account, this is almost always the reason — not an error. If you're not sure which Scan Type your account uses, contact Zuvo Support and we can confirm.